What Clients Think of Architects 

Join Constructing Excellence Croydon to hear the findings from the RIBA Client Liaison Group’s groundbreaking ‘Working with Architects’ survey and debate critical issues in the client-architect relationship.


The View, Centre Tower, Whitgift Shopping Centre, Croydon CR0 0XB

What should clients do to get the most from their architects? In a volatile, uncertain, complex and ambiguous world, how can architects reassure clients and communicate the value they add?

Hear the views of our expert panels who will sketch out what they need from each other and how they could improve their relationship for a better, more viable, sustainable, resilient, and fit-for-purpose built environment. Audience members will be invited to engage in the debate from the floor.

Nigel Ostime of Hawkins\Brown Architects and Chair of the Client Liaison Group said, “This entertaining format is designed to get you thinking about your work practices by putting yourself in others’ shoes. Ultimately, it is part of a bigger effort to improve effectiveness, collaboration, efficiency, productivity, and, of course, outcomes in the construction industry.”


18:00: Networking Reception

18:30: Welcome and presentation

Nigel Ostime, Hawkins\Brown, will summarise the ‘Working with Architects’ survey findings and then open the debate.

  • Architect voice: Hear from our architects panel who will describe what they need from a client and their idea of a bad architect.
  • Client voice: Our client representatives will explain what they need from an architect, and their idea of a bad client.

19:30: Question and answer session

Nigel Ostime will invite questions or comments from the floor.

20:00: Final networking

The event is free to Club members (restricted to two per company) and accredited members of the RIBA. Book in advance as there are limited places available. Non-members are welcome to attend at a cost of £15.